1. Booking Information:
1.1 The ‘Hirer’ means the person signing the booking form for ‘Hire of equipment’.
1.2 ‘Starry Skies Sleepovers’ is a trading name of and refers to Nicola Eke
1.3 Provisional bookings for parties booked more than 14 days in advance will be held for 48 hours, parties booked within 14 days of the party date will require immediate full payment. Party dates not confirmed within these times will be re-released.
1.4 A deposit of £50 (non-refundable) is required to confirm the booking in addition to a completed Booking Form. The remaining balance is due 14 days prior to the booking date. An additional security deposit of £50 will be payable 48 hours before the party. The security deposit is refundable once the equipment has been collected undamaged and fully tested (normally within 48 hours). In the unlikely event that any items are damaged replacement costs will be deducted. 1.5 Final balances are required no less than 14 days prior to the party. Bacs payment preferred and account details are provided on the invoice.
1.6 The final numbers and choices must be confirmed at least 14 days prior to the date of the booking. Any booking reductions after this time will still be charged for at the previous rate, with no refunds due.
1.7 The Hirer must disclose the property type and access to the venue at the time of booking. In the event that access is limited or difficult it is at Starry Skies Sleepovers discretion whether the booking is accepted. In the event that access is difficult and a second person is required to set up the party an additional fee will be charged. Starry Skies Sleepovers will accept no liability or responsibility if we arrive and find that restricted or difficult access means your booking cannot go ahead. No refunds will be given if your booking cannot go ahead because of difficult access which has not been disclosed at the time of booking.
1.8 The Hirer is responsible for providing Starry Skies Sleepovers staff with all relevant medical/dietary information for all the children attending the party. Starry Skies Sleepovers take no responsibility for allergies (including skin, food, materials etc.) where we are not advised in advance of the condition. We are likewise not responsible at any point, for the welfare of the children at the parties, which remains the full responsibility of the hirer.
1.9 The Hirer is responsible for ensuring the accuracy of the information given to Starry Skies Sleepovers and to pass over such information in sufficient time for Starry Skies Sleepovers to perform the contract safely and without risk, within 14 days of the event occurring, to avoid last minute disappointment.
1.10 The Hirer is responsible for ensuring adequate indoor space is available for the equipment to be set up and arranged. The tents measure width 42.5 in (108 cm) x length 8.6 in (122 cm). Internal height 35.5 in (90 cm), external height 43 in (109 cm) The breakfast trays are H44 x D40 x W40cm.
and are usually placed in front of each bed if there is room however these can be placed elsewhere if preferred. Starry Skies Sleepovers will not refund in full or in part the monies paid in the event that adequate space is not available to set up the equipment which the Hirer has confirmed on the Booking Form.
1.11 Starry Skies Sleepovers reserves the right to make any changes to the services as is deemed necessary by Starry Skies Sleepovers without notice to the Hirer. If the required service is less than originally requested the requisite refunds will be made to the Hirer.
1.12 The Hirer is responsible/ liable for any damage or injury occurring from or as a result of inappropriate use or misuse or reckless use of any Starry Skies Sleepovers equipment.
1.13 Smoking is not permitted in the proximity of Starry Skies Sleepovers equipment. If smoking is detected the Hirer shall forfeit the full security deposit.
1.14 It is the Hirers responsibility to ensure that the children are supervised at all times. Starry Skies Sleepovers will charge the hirer for the costs of any damage to any property caused by your breach of this clause.
1.15 It is the Hirers responsibilities to ensure the children comply with all reasonable instructions from Starry Skies Sleepovers employees to ensure the safety of the attendees and other persons present. Starry Skies Sleepovers may suspend the event if you are in breach of this clause.
1.16 Starry Skies Sleepovers will accept no liability or responsibility to the Hirer for any damages, costs, losses, claims, expenses, demands and proceedings including property of Hirer, or any third party and their guests, or any consequential loss in these regards.
1.17 Starry Skies Sleepovers shall use all reasonable endeavours to provide the services in accordance with the contract and shall perform the services with reasonable skill, care and diligence.
1.18 Starry Skies Sleepovers shall process all data in accordance with the Data Protection Act 1998.
1.19 Some produce used may contain traces of nuts or may have been made in a factory that handles nuts. Please carefully check all ingredients before use/application.
1.20 It is not the intention of Starry Skies Sleepovers to violate any copyright laws and all themes are only inspired by popular trends.
2. Supervision:
2.1 The Hirer is responsible for the care and safety of all the children and should ensure that all parent/guardians are aware that Starry Skies Sleepovers are not responsible for the care and safety of the children.
2.2 The Hirer will be required to take responsibility for all children that have been left by their parent/guardian.
2.3 We would recommend that the Hirer of the party take contact telephone numbers of the children attending if their parent/guardian is not staying at the same time as clarifying any medical/allergic conditions at least 14 days in advance of the event.
3. Cancellation: (by the Hirer) In the unfortunate event the party is cancelled the following refund policy will be applied: 3.1 Cancellation of a booking up to 14 days prior to the party will forfeit the deposit paid.
3.2 Cancellation of a booking between and including 13 and 7 days prior to the party will be refunded 25% of the total monies paid.
3.3 Cancellation of a booking after the dates specified will unfortunately forfeit all monies paid.
4. Cancellation (by Starry Skies Sleepovers)
4.1 Starry Skies Sleepovers reserves the right to cancel the booking at any time for any reason (Starry Skies Sleepovers) will try to give as much notice as possible).
4.2 Upon any such cancellation Starry Skies Sleepovers will refund to the Hirer any monies paid to Starry Skies Sleepovers in respect of the booking but Starry Skies Sleepovers will not be liable to pay any compensation to the Hirer or any other person for any loss, damage or expenditure arising directly or indirectly from the cancellation.
4.3 Starry Skies Sleepovers reserves the right to terminate the booking without notice if there is a breach of these conditions.
5. Liability:
5.1 Nothing in these terms shall limit or exclude the liability of Starry Skies Sleepovers, which may not be limited or excluded by law, including without limitation liability for death or personal injury caused by Starry Skies Sleepovers negligence or fraudulent misrepresentation.
5.2 Subject to the above Starry Skies Sleepovers shall have no liability (whether arising under contract, tort, or for breach of statutory duty or otherwise) to the extent that such liability would not have arisen but for the Hirer’s breach of the contract.
5.3 Subject to the above clauses Starry Skies Sleepovers aggregate liability for all claims in relation to the contract (whether arising under contract, tort, or for breach of statutory duty or otherwise) shall not exceed the price paid by the Hirer.
5.4 This contract is governed and construed in accordance with English law and the parties irrevocably submit to the exclusive jurisdiction of the courts of England.
5.5 No information included in this booking form will be disclosed to any third party.
5.6 It is the responsibility of the Hirer to inform guests accordingly of the above terms and conditions.
5.7 Starry Skies Sleepovers have suitable public liability insurance and take the upmost care to ensure the safety of all party guests at all times.
5.8 We use high quality products and follow strict hygiene routines.
5.9 Liability cannot be taken for reactions or injury sustained whilst attending a party or thereafter.
5.10 All persons using Starry Skies Sleepovers equipment do so at their own risk and it is the party hirer who is responsible / liable for any damage or injury occurring from or as a result of inappropriate use or misuse or reckless use.
5.11 This information is given for the safety of all people attending a party hosted by Starry Skies Sleepovers and it is the sole responsibility of the Hirer to ensure that they are understood and adhered to by all party guests invited.
COVID 19 HIRE POLICY
In accordance with UK Government Guidance June 2020 Starry Skies Sleepovers agrees that in line with Government guidance business activities should only take place where we can establish social distancing, safe systems of work, and suitable protection measures for customers/staff and good disinfecting procedures for equipment.
All Payments must be made by bank transfer in order to comply with the non-contact guidance that is currently advised.
Sleepover hire is only to be used in one room within the household and should not be moved between rooms after installation.
Use of the hire equipment must be for the one of the following:
The householder and members of the same household only
The householder and members of the household’s social “bubble”
We are currently unable to hire for social gatherings which do not comply with current Government guidelines.
Cross contamination between households will be eliminated by introducing a rest period of 72 hours between hire and additional cleaning before and after use.
A face mask (freshly sanitised hands) will be worn on delivery and collection by staff from Starry Skies Sleepovers.
Equipment will be thoroughly cleaned /disinfected before it can be rehired.
Soft furnishings that cannot be washed at 60 degrees will only be included where a 72 hour rest period is possible, and fabric disinfectant spray is used. Sleeping bags, sheets, cushion covers for sleepovers for the hirer to use, will be washed at 60 degrees and placed in a fastened bag 72hrs prior to delivery.
The client must notify Starry Skies Sleepovers in advance of delivery if there are any members of the household who have tested positive for Covid 19 or are presenting with symptoms in the run up to hire or during hire.Starry Skies Sleepovers will also notify the hirer if at any point any members of our household become unwell with any symptoms of covid 19 and reserve the right to cancel the hire if this situation arises. This policy is in addition to the standard risk assessment and terms of hire which must be agreed to prior to hire.
